FAQ's

 

Moody Activewear Shipping & Returns

 

How much will shipping or returns cost? Do you offer Exchanges?

Check out the Shipping and Returns and Exchanges section for further deets.

 

 

Where is my order?

If you are having any issues with your order, please get in touch with Louise louise@moodyactivewear.com and we'll check it out for you.

 

 

 

Moody Activewear Product Care

 

 

How do I wash my Moody Activewear leggings?

This is super duper important if you want to get longevity from your leggings, and we are sure you do! The secret is a cool wash, 30 degrees max and do not add fabric softener or tumble dry. This breaks down the spandex, meaning less stretchy compressiony-ness and ain’t nobody got time for saggy leggings! Our leggings are quick dry, so hang them out, or up, and they will be fresh and dry in no time.

 

 

Moody Activewear Size Guide

I am between sizes in leggings...which size should I go for?

If you are between sizes, and funnily enough most of us women tend to be, we always suggest going for the smaller size e.g If you are between a 12 (M) - 14 (L) go for the Medium (UK12) the reason you can do this is due to the stretch in the leggings and the high waistband...it's so forgiving and generally sits at the smallest part of your waist. If in doubt, though, feel free to pop a message through socials or on email to louise@moodyactivewear.com

 

Does Moody have a store, so that I can try before I buy?

At the moment Moody Activewear is only sold online – but do keep an eye out on our Instagram page for the occasional pop up store!

However if it's sizing you are worried about, check out the sizing guide below for help. For peace of mind, we have a 100% money back guarantee if you are not entirely happy with your purchase.

 

 SIZE GUIDE

Moody Size
UK
US
XXS 6 2
XS 8 4
S 10 6
M 12 8
L 14 10
XL 16 12
XXL 18 14

 

Moody Activewear Gift Voucher

How do I use a Moody Activewear gift card?

Your Moody Gift Voucher is an email only voucher format, which has a unique code. i.e you will not receive a voucher in a hard copy format.

Once you have shopped on the Moody website, you can redeem your voucher by entering the voucher’s unique code at checkout.

You can choose how much you want to redeem on the voucher. If your purchase amounts to more than the voucher is worth, you can pay the additional balance using another payment method. If your purchases are less than the voucher the remaining balance will be available to use at another.

 

Can a Moody gift card be used more than once?

Yes, provided there is still a balance remaining on the gift voucher.

 

Can more than one Moody gift voucher be used towards a purchase?

Yes, you will be able to redeem another gift card during checkout.

 

Do you work with Influencers? Can I collaborate with Moody Activewear?

If you'd like to work together, we'd love to hear from you! Simply drop Louise an email louise@moodyactivewear.com.

  

Moody Activewear as a Social Enterprise

What is a Social Enterprise?

A Social Enterprise is an organisation that operates like most other businesses in terms of the strategic / commercial structure but does so in order to make a positive social impact – which means our purpose is to give back and do some good! We don’t have any shareholders or investors so we can donate 100% of our profits.

 

Why be a Social Enterprise?

Why not?! Businesses all over the world operate for a commercial profit and if that’s what floats your boat – that’s ok. We believe, however, that by providing amazing, high quality activewear, we can cover our operating and admin costs, pay our employees and still have plenty left over to donate.

 

Can’t find what you’re looking for?

We’d love to hear your feedback or answer any specific queries you may have. Feel free to give Louise a shout over on our Contact page.

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